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Skip Navigation LinksHome : Support : FAQ

Frequently Asked Questions:


FAQ 1What does this message mean? - "Unable to locate application file 'TPassist2007.msi'" ( Installation ) >>>

FAQ 2Please explain the update package? ( Installation ) >>>

FAQ 3I checked the boxes during installation, however Outlook and/or Excel integration is grayed out? ( TPAssist 2007 ) >>>

FAQ 4Is there anything I need to do when upgrading from one version of MindManager to another? ( Installation ) >>>

FAQ 5Please explain why on starting, Mindjet MindManager reports that the add-in could not be loaded. ( Installation ) >>>

FAQ 6Outlook Integration is missing even after choosing "Outlook Integration" during TPAssist 2007 installation. ( Outlook ) >>>

FAQ 9Is there any way to change the Journal Tag? ( Licensing ) >>>

FAQ 10How can I replace my current licensing details? ( Licensing ) >>>

FAQ 11I have purchased a subscription license. What happens when my subscription expires? ( Licensing ) >>>

FAQ 12Can I use the same TPAssist 2007 license on multiple computers (i.e. my Work computer and my Home computer). ( Licensing ) >>>

FAQ 14Do I need local administration rights to install TPAssist 2007. ( Installation ) >>>

FAQ 15Why do I get a setup program for a totally unrelated package after downloading and launching TPAssist 2007 self extracting installer. ( Installation ) >>>

FAQ 16The Self-Extracting installer for MindManager and Office 2007 fails with a fatal error relating to Microsoft Office Primary Interop Assemblies. ( Installation ) >>>

FAQ 17The TPAssist installer instructs me to install MindManager, eventhough I have already installed MindManager. ( Installation ) >>>

FAQ 18I upgraded MindManager and TPAssist is now missing. ( Installation ) >>>

FAQ 19After updating my installation of TPAssist 2007, the Licensing Wizard crashes (you may get informed about a missing reference, "Interop.eWebControl.DLL") ( Installation ) >>>





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Copyright (C) 2008 TPAssist Limited (Ireland)
Mindjet and MindManager are either registered trademarks or trademarks of Mindjet, LLC in the United States and/or other countries.
GTD® and Getting Things Done® are registered trademarks of the David Allen Company. (Please see
TPAssist's GTD web page  for further implications).